What we never have
Everything you put into Walkthrough stays on your device: the room-by-room walkthrough, every photograph and its timestamp, the deposit figure, your tenancy dates, your landlord's name and address, your notes, the report, and the letter. It is held behind your device passcode and biometrics.
There is no Walkthrough account, no cloud sync, and no server holding a copy. We cannot read, recover, export, sell, or be compelled to hand over your walkthrough, because it never touches infrastructure we operate. If you export or print the report, that copy goes where you send it, under your control and not ours.
What we do hold
- Your email address — only if you write yourself into the register on this site. Used once, on the day Walkthrough ships, and for nothing else. It is the only personal data our servers hold.
- Payment information — handled by the App Store (Apple) or by our payment processor. We never see or store a card number.
- Ordinary web server logs for this site — IP address, user agent, request path — kept no longer than thirty days, for security and debugging.
The free estimate on this site
The estimate runs entirely in the page in front of you. The condition you enter, the deposit figure, the ages and the arithmetic are never transmitted to us, and the letter it drafts is generated in your browser. Nothing about it needs an account, and there is nothing for us to keep.
What we do not do
- No analytics SDKs, no advertising SDKs, and no trackers inside the app.
- No selling, renting, or sharing of personal data — at any price, to anyone.
- No landlord-side product, and so no route by which anything of yours could reach the other side of your dispute.
- No sync switched on without you switching it on.
If a landlord, or a court, asks us
We would have nothing to give. A demand for your photographs, your report, or your walkthrough can only be answered with the fact that no copy exists at our end. The design is what makes that answer true, rather than a policy we could be persuaded to revise later.
If we shut down
Nothing happens to your record. The app works offline and does not depend on our servers, so it keeps working, and your evidence outlives us by design. That is deliberate: a deposit dispute can begin a year after the photographs were taken.
Your rights
Ask us to delete your register entry at any time at [email protected] and we will, promptly, with no questions and no retention window.
For the walkthrough itself, deletion is already in your hands: remove the app, or delete the record inside it. There is no server copy for us to delete on your behalf, and no request you need to make of us to be sure of it.
Changes
If this sheet changes we will update it and the effective date at its head. We will not weaken the on-device promise — it is not a feature of the product, it is the product.
Contact
[email protected] — Ruzylo Cloud, LLC, Thousand Oaks, California.